Kickstart your career in client engagement by joining M. Coast as an Entry Level Client Service Representative. This role is pivotal in establishing and nurturing lasting relationships with our clients, ensuring their satisfaction and loyalty through exceptional service. You will be the face of M. Coast to new and existing clients, helping them understand our products and services while addressing their needs effectively. Ideal candidates are enthusiastic communicators, eager to learn, and dedicated to problem-solving.

• Develop and maintain strong relationships with clients.
• Handle client inquiries and provide prompt, accurate responses.
• Assist in the introduction of new products and services to clients.
• Collect client feedback to enhance service delivery.
• Participate in training sessions to stay updated on industry standards and product knowledge.

As a Management Trainee at M. Coast, you will undergo a rigorous training program designed to prepare you for leadership roles within the company. This position offers a hands-on approach to learning the ins and outs of managing a successful marketing firm. You'll work closely with senior managers to understand business processes, client management, and strategic planning. This role is perfect for ambitious individuals who are keen to fast-track their management careers in a dynamic and supportive environment.

• Learn and apply management principles under the guidance of experienced leaders.
• Manage small teams and projects to gain practical leadership experience.
• Analyze and improve business processes within various departments.
• Participate in client meetings and presentations to develop communication and negotiation skills.
• Understand and implement company policies and strategies.

M. Coast seeks proactive, communicative candidates passionate about building client relationships for our Account Manager position. In this role, you will act as the main point of contact for clients, focusing on creating mutually beneficial relationships and finding the products that best fit their needs. You'll also collaborate with internal teams to process and analyze client data, track industry trends, and enhance client satisfaction. This role requires strong problem-solving skills and the ability to adapt to changing environments while maintaining a high level of organization

• Serve as the primary contact for client accounts, understanding their needs and business objectives.
• Build and maintain long-lasting relationships based on trust and mutual respect.
• Collaborate with internal departments to ensure client needs are met effectively.
• Collect and analyze data on consumer behavior and account performance.
• Maintain accurate records and reports on account activity.
• Resolve client complaints and implement improvements to prevent future issues.
• Stay informed about industry trends to anticipate client needs.

Embark on a rewarding career path at M. Coast as a Sales & Customer Service Associate, where you will be essential in driving sales and ensuring high levels of customer satisfaction. This role combines sales expertise with exceptional service skills, providing a unique opportunity to impact our growth directly. You will work in a fast-paced environment aiming to meet sales targets while delivering top-notch customer service to foster brand loyalty and client retention.

• Engage with customers to understand their needs and recommend suitable products.
• Drive sales through effective customer engagement and persuasive communication.
• Provide comprehensive after-sales support to ensure customer satisfaction.
• Collaborate with the marketing team to leverage client insights for targeted sales strategies.
• Handle customer issues and queries promptly, ensuring a positive company image.

Join M. Coast as a Junior Sales Associate and embark on a journey to develop your sales skills in a supportive and dynamic environment. This role is designed for individuals new to the sales field, providing a foundational understanding of effective selling techniques and client interaction. You'll work closely with senior sales staff to understand the sales process, from lead generation to closing deals, while fostering relationships that contribute to business growth

• Assist senior sales team members with client meetings and sales presentations.
• Learn to identify potential sales opportunities and generate leads.
• Support the sales process by maintaining detailed customer records and managing sales documentation.
• Participate in training programs to enhance sales techniques and product knowledge.
• Contribute to team sales targets by engaging effectively with clients.

As a Junior Account Manager at M. Coast, you will develop skills crucial for successful account management while being mentored by experienced professionals. This position involves managing smaller client accounts, providing excellent customer service, and learning to identify and meet clients' needs efficiently. It's an excellent opportunity for individuals looking to grow into a full Account Manager role.

• Manage day-to-day operations of junior-level client accounts.
• Communicate regularly with clients to ensure their satisfaction with services and to identify new business opportunities.
• Collaborate with sales and marketing teams to develop strategies that enhance client engagement.
• Analyze client feedback and work with internal teams to improve product offerings and service.
• Assist in the preparation and delivery of client presentations and reports.

M. Coast is seeking a creative and driven Marketing and Communications Associate to join our team. This role is critical in shaping how our brand communicates across various channels. You will work on developing marketing materials, managing social media accounts, and conducting market research to improve our marketing efforts. This position is ideal for someone passionate about crafting compelling marketing messages and engaging with audiences effectively.

• Develop and execute marketing campaigns to enhance brand awareness and market share.
• Manage and update company social media profiles and websites.
• Collaborate with external agencies and internal teams to create promotional materials.
• Monitor and report on the effectiveness of marketing communications.
• Stay up-to-date with market trends and competitor activities.

M. Coast's Client Services Representatives are the frontline of our customer interaction, ensuring all clients receive top-tier support and service. This role requires a high level of customer orientation and the ability to handle complex queries and issues. You will be instrumental in maintaining client satisfaction and loyalty through effective problem resolution and proactive service.

• Provide exceptional customer service to maintain and enhance client relationships.
• Handle client inquiries and resolve issues swiftly to ensure client satisfaction.
• Coordinate with various departments to support client needs effectively.
• Maintain detailed records of client interactions and transactions.
• Conduct follow-ups with clients to gauge satisfaction and gather feedback for service improvements.